Quality control

Countertop inspection record

On a project with hundreds of pieces, “we checked it” is not evidence. This is: every fabricated top laid out and measured against the approved drawings before packing.

Most countertop orders get checked. Very few can show you the check. This page publishes ours: a cut-to-size countertop order inspected piece by piece, photographed as it happened, before anything went into a crate.

Why a record matters more on a project than on a single kitchen

A one-off kitchen is a handful of pieces. A multifamily or hospitality package is hundreds — repeated across unit types, released in phases, and installed by a crew working to a schedule. In that setting an inspection record does three things an assurance over email cannot:

What the record covers

Each piece is photographed flat with a measuring tape in frame at the dimension that matters for that item. The shop drawings carry both imperial and metric figures, so the tape is the check against both.

Selected pages from the record

Fabricated countertop pieces laid out in sequence for inspection before packing
Pieces laid out in sequence — the whole order is checked flat before anything is packed.
Measuring tape laid across a fabricated countertop piece to verify the cut dimension
Dimension check — the tape sits at the dimension that matters for that piece.
Close-up of a sink cutout edge on a fabricated countertop during inspection
Cutout close-up — the sink opening is checked for position and edge finish, not just size.
Fabricated countertop pieces with sink cutouts checked piece by piece against the shop drawings
Item by item — L-shaped returns and straight runs are verified at the same time.

Countertop inspection record — PDF, 67 pages, 13.2 MB. The approved shop drawings plus every cut-to-size piece cut against them, measured and photographed before packing.

Download the record

Why the drawings are included

The record also carries the shop drawings the pieces were cut against — dimension chains in both inches and millimetres, the edge detail, and the approval stamp. That combination is the point. A photograph of a measuring tape on its own only proves that something was measured; paired with the drawing it proves the piece matches what was approved, which is the thing the contract actually depends on.

The packing list and container loading photographs for a specific order are issued to that buyer with their shipping documents.

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